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Referring Veterinarian Survey Ranks Purdue Veterinary Teaching Hospital #1

Tuesday, April 24, 2018

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This year, the Purdue University College of Veterinary Medicine’s Veterinary Teaching Hospital (VTH) was honored as the number one veterinary teaching hospital in the United States, according to the most recent CalPro Research Referring Veterinarian Survey. The VTH scored the highest benchmark rating compared to 26 participating companion animal veterinary teaching hospitals across North America. Only one other college of veterinary medicine has achieved the same benchmark rating, referred to as the “Overall Hospital Ranking,” to date.

Purdue University Veterinary Teaching Hospital Director Duncan Hockley said the survey results are a reflection of the consistent effort by dedicated faculty and staff. “I am proud of our veterinarians, veterinary technicians, and supporting staff who work tirelessly to provide high quality, compassionate care to our patients and clients,” Dr. Hockley said. “We are pleased that our referring veterinarians appreciate our work.”

The national survey evaluates veterinary teaching hospitals on the basis of referring veterinarians’ feedback concerning such categories as responsiveness, communication, client and patient experience, and quality of medicine. Referring veterinarians described the high quality of medicine and the clarity of instructions for follow-up care as defining features of the Purdue Veterinary Teaching Hospital’s patient services. The hospital was ranked above average in almost every specialty service category surveyed.

Conducted annually since 2012, the CalPro Research survey garners feedback from more than 11,000 primary care veterinarians concerning the teaching hospitals of veterinary colleges in the U.S.  CalPro Research is a professional services company that is the veterinary industry’s leading provider of customer service metrics and industry benchmarks.


Writer(s): Lauren Bruce | pvmnews@purdue.edu

Category: Hospitals, Services


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