Purdue Veterinary Hospital: A message for our clients

Thursday, January 6, 2022

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Effective January 7th, 2022 – The Purdue University Veterinary Hospital will be receiving patients via curbside check in and pick up, the lobby will be closed, and all clients will be required to wear a mask when interacting with hospital staff.

When you arrive at the Purdue University Veterinary Hospital, please follow the procedures listed below.

Thank you for your patience and we apologize for any inconvenience.

Updated intake procedures for our clients when dropping off animals at the Purdue University Veterinary Hospital.

Our team is committed to providing the highest quality of care for all our clients and patients. In the face of the global COVID-19 pandemic we are taking additional precautionary measures to support social distancing while providing urgent and emergency patient care.

We remain open for those animal patients most in need and currently are receiving urgent and emergency cases. In addition, to help ensure Purdue’s clinicians and staff can safely continue to deliver care to animals, clients are not permitted to accompany their pet into the Veterinary Hospital. Only hospital personnel, including veterinarians, veterinary nurses, and other staff, will be allowed inside all areas of the Small and Large Animal Hospital facilities. Exceptions will be made for certain emergency cases and difficult end of life decisions.

To facilitate these measures, we are providing car-side service to our clients, and utilizing phone and digital technology to stay connected with them regarding the care of their animals.

Though the hospital plans to maintain a level of urgent and emergency services, it is possible that in the future we will have to enact further restrictions to help maintain the health of our community as we continue providing quality care to our patients. We have developed this webpage to address changes and will update as necessary.

We recognize that these actions may cause inconvenience and distress for some of our clients. We are committed to being a resource for our community and state during this challenging time and appreciate your understanding.

What you should do when you bring your animal to the hospital:

  • Call the appropriate reception area (Small or Large Animal Hospital) when you arrive at the parking area. Provide your name, your animal’s name, and the specific service you are seeing.
  • A member of the veterinary team will come to the parking lot to bring your animal into the building for evaluation.
  • The medical team caring for your animal will stay connected with you via phone or other digital technology.
  • Our staff will request payment over the phone to maintain safe social distancing and minimize the handling of paperwork.

Small Animal Hospital

Large Animal Hospital

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Writer(s): Dr. Ellen Lowery, Hospital Director | pvmnews@purdue.edu


Purdue University College of Veterinary Medicine, 625 Harrison Street, West Lafayette, IN 47907, (765) 494-7607

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