Purdue Veterinary Hospital: A message for our clients

Monday, July 26, 2021

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Updated intake procedures for our clients when dropping off animals at the Purdue Veterinary Hospital.

At the Purdue University Veterinary Hospital, our team is committed to providing the highest quality of care for all our clients and patients. In the face of the global COVID-19 pandemic we have taken additional precautionary measures to support social distancing while providing our patients with important veterinary medical care and treatment.

We are receiving patients and carefully managing our daily caseload to ensure that we protect our hospital team members, animal owners and the patients in our care. When you call to make an appointment, our receptionist will ask a few simple health screening questions. These questions will determine the specific safety protocol the hospital team will follow.

Effective July 26, 2021

Animal patients now may be brought into the hospital by their owners, but special precautions still are being followed to ensure everyone’s health and safety. Specifically, they are:

Facemasks Required

Facemasks will still be required as the Purdue Veterinary Hospital is following the recent updated CDC guidelines to address the surge in cases associated with the Delta variant.

Maintain Social Distancing

In keeping with Protect Purdue policies, social distancing is required in the lobby areas, which means seating is limited.

Only one Family Member

Due to the limits on lobby capacity, only one family member will be allowed to accompany a patient into the waiting area.

Prioritized Face to Face Interactions

There will be opportunities for face to face communication between animal owners and clinicians. However, priority will be placed on allowing face to face interactions during first-time appointments for new cases.

Curbside Concierge Service Still Available

Curbside concierge service, which involves hospital staff receiving patients from their owners at their cars in the parking lot, will continue to be offered for those clients who still need to minimize direct -contact with others.

Thank you for your patience and we look forward to serving you.

Dr. Ellen Lowery,
Directory, Purdue University Veterinary Hospital

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Writer(s): Dr. Ellen Lowery, Hospital Director | pvmnews@purdue.edu


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