Steps Toward Your Pet’s Optimal Health

Made With Your Every Visit to Small Animal Primary Care

Scheduling Your Appointment

You may refer yourself to Purdue University’s Small Animal Primary Care practice by calling 765-494-1107 to schedule an appointment.

If you prefer, you may email us at wellpets@purdue.edu to request an appointment, and we will contact you within 24 hours to schedule a mutually convenient time.

Before You Arrive

For your convenience, we have posted forms for you to complete and email to us before you arrive on campus for your appointment.

If you are a first-time client or you have a new pet, we ask you to fill out and send these forms:

• Patient History (PDF)
• Dentistry History (PDF)

We will let you know of any additional forms to complete and send to us before your visit.

Email completed forms to wellpets@purdue.edu.

If your pet has been a patient at another practice, have the medical records, including vaccination status, anesthesia events from neuter or previous dentals, and any recent test results and/or x-rays emailed to us at wellpets@purdue.edu before your scheduled appointment.

Directions and Parking

Our offices are in the Purdue Veterinary Medicine Small Animal Hospital on the east side of Lynn Hall at—

575 Williams Street
West Lafayette, IN 47907

• From the intersection of Harrison, Williams, and Marsteller streets, turn south into the drive by the Small Animal Hospital sign at the south corner of the intersection..
• Park in the parking lot on the left have your tag number on hand to report to the receptionist during check-in.

Checking In

• With your pet on a secure leash or in an appropriate carrier, enter the Small Animal Hospital through the second door on the east side of Lynn Hall and check in at the front desk.
• Report you tag number to the receptionist and complete any necessary forms you have not already completed and emailed in advance.

During the Appointment

• The DVM or veterinary technology degree candidate assigned to your pet will meet with you and your pet. The student will ask questions about your pet’s medical history, discuss the reason for your visit and perform a thorough physical exam.
• The student will meet with one of our veterinarians to discuss the student’s exam results, diagnostics and treatment plans.
• The veterinarian and student will then meet with you and your pet
• Our veterinarian will examine your pet and discuss findings, treatment options and cost estimates.
• Once any of your questions are answered and you have agreed to the treatment plan options you prefer for your pet, the veterinarian, veterinary technician, and students will proceed with treatment, including any needed steps to implement the plan, such as submitting prescriptions to the pharmacy, drawing blood to submit to the lab, requesting x-rays and arranging to transport you pet to the Diagnostic Imaging Department.
• The student will prepare a complete Visit Summary, including diagnosis, prognosis, treatments administered, guidelines for any care you need to provide at home and any recommended follow-up visits to schedule. This document becomes part of your pet’s medical record, and you receive a copy in print and/or by email.
• Payment is due at the time of service. We accept cash, checks, MasterCard, Visa and Discover. CareCredit is also available to clients who qualify. Contact the hospital’s billing office at 765-494-8783 to apply for CareCredit.

Because Small Animal Primary Care is part of a teaching hospital, our appointments typically last longer than you may be accustomed to in your experience with ordinary veterinary practices. We value your time and appreciate your patience with us as our students, staff and clinicians invest extra measures of attention, mindfulness and care into every appointment.

After the Appointment

The student assigned to care for your pet will follow up with you by phone to report test results, check on how your pet is doing and answer any questions you may have.