Client Counseling and Support Services

Client Counseling and Support Services

Animals fill many significant roles in a person’s life. At the Purdue University Veterinary Hospital, we know deeply that that the illness or loss of such an important fixture in your life can be devastating. The bond between a pet and their person does not break when subjected to difficult circumstances, and it is important to acknowledge this in order to process the grief that accompanies these life changes.

At the Veterinary Hospital, we recognize that your relationship with your pet is of the highest importance, and we aim to offer you the same support that you offer them by helping you manage the challenges of caring for a pet with increased needs.

How can we help?

Giving support to your family:

  • Fostering partnership between you and your veterinary care team.
  • Assistance in processing complicated treatment decisions, including quality of life assessments.
  • Counseling during treatments and procedures, such as chemotherapy and surgery.
  • Emotional support and assistance.
  • Support during the euthanasia process.
Counseling and providing education for Individuals and Families:
  • Managing demands of chronic illnesses
  • Planning for end of life transitions
  • Facilitating discussions with children about the treatment for or loss of a pet
  • Grief counseling
  • Remembrance and pet memorial ideas
  • Pet Loss Support and Online Resources


Jennifer Dehn, LMSW

Jennifer is a licensed therapist and has worked with both animals and families in various medical environments for 25 years. She has counseled families of dialysis patients and hospice patients, as well as developed support services for veterans, service members, and their families to help with adjustment to civilian life.

Jennifer is aware of how important the bonds are between pets and their person and how a change in the health of a pet can affect the family. She can provide support, counseling and resources to assist in navigating decisions and adjustments for your family. These supportive measures can include facilitating parent-child discussions, counseling for clients who are caring for pets with chronic conditions and providing emotional support for those heart wrenching emergent situations.

Jennifer is available in person or by phone Monday – Friday from 9 AM – 4 PM. At times Jennifer will be away from her desk or with another client, but will return your message as quickly as she can. If you are on site at Veterinary Hospital, please ask one your medical team members to introduce us.


The Veterinary Hospital guarantees that your medical and personal information is kept confidential, and our veterinary support services also include this promise.

We acknowledge and respect the uniqueness of every situation and will stand behind you and your pet to help your family through difficult and challenging circumstances.

Additional Resources

Domestic Violence and Animal Abuse

Are you in a domestic violence situation? You are not alone, and help is available! Call the YWCA's 24-hour domestic violence hotline at 765-423-1118 or toll free at 1-888-345-1118. Read about the YWCA's services, including safe shelter, protective orders, 9-1-1 cell phones, and support groups on their website.

PetSafe is a program that provides short term emergency housing for pets owned by individuals or families in crisis. PetSafe can assist individuals and families who are victims of domestic violence and natural disasters and pets of individuals in hospice care. Please call 765-494-1107 to speak with a PetSafe associate.

Animal Abuse: If you are concerned with animal abuse or have been a witness to animal abuse please contact your local animal control (Lafayette: 765-807- 1200, West Lafayette: 765-775- 5200, Tippecanoe County: 765-423- 9321) or police department.

Honoring Your Pet

If you are an owner who would like to honor your pet through a memorial, please click here to learn more about giving opportunities and tribute gifts.

Mental Health Resources

If you are having suicidal thoughts, thoughts of self-harm and need immediate help please:

Call 911

Call the National Suicide Prevention Hotline: 1-800-273-8255

Text: Home to 741741

Tippecanoe County and Surrounding Area:
Contact Mental Health America of Wabash Valley:
Crisis Line - Call or Text: 765-742-0244 Available 24/7
Toll-free Crisis Line: 877-419-1632

Purdue University College of Veterinary Medicine, 625 Harrison Street, West Lafayette, IN 47907, (765) 494-7607

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