HR: Developing & Leading your Veterinary Team

Module Description

The primary focus is to understand concepts that will help develop strategies and policies to motivate and compensate staff, and to improve communications with peers and clients to enhance practice productivity and profitability. Topics such as motivation, decision-making, leadership/group dynamics, management techniques and negotiation will focus on the interpersonal aspects of the role of the Practice Owner/Manager. Information on personnel selection, retention, and compensation will provide guidance in developing effective human resource management systems. The module will make use of case analysis as well as experience-based exercises to illustrate the issues presented and to develop the human resources management skills of the participants.


F. David Schoorman, Ph.D.

Dr. David Schoorman is a Professor of Organizational Behavior and Human Resource Management and Associate Dean for Executive Education and Global Programs at the Krannert School of Management at Purdue University. His current research interests include trust and stewardship in organizations, decision-making, leadership, and motivation. His research has examined the role of interpersonal trust between leaders and subordinates, and inter-organizational trust between firms and partners, and the impact of trust on individual and organizational outcomes. In 2007, he received the “Distinguished Educator” award from the Academy of Management.

Professor Schoorman was instrumental in the founding of the VPMP program in 1989 and has been an instructor in the program since then. He has been a speaker at veterinary conferences and programs and a consultant to veterinary organizations. He supported the development of many HR practices at the Pets Choice group of hospitals helping to develop a culture of teamwork, empowerment and gainsharing. He has published several research articles based on his work in veterinary organizations.

CVPMAll courses in this program are applicable toward the continuing education requirement for the Certified Veterinary Practice Manager program offered by the Veterinary Hospital Managers Association.